How Public Digital helped set up the Ontario Digital Service

A few weeks ago, the Ontario Digital Service published its Digital Action Plan, opening with this statement:

“We are redesigning government for a digital world. The goal is simpler, faster and better end-to-end services across a people-centered government.”

In her statement at the beginning, Chief Digital Officer Hillary Hartley added:

“How might we create simpler, faster, better services for Ontarians, together? By delivering. By being willing to try new approaches. By working out loud, and in the open, to share lessons learned and demonstrate change.”

 

That’s the strategy of delivery, right there.

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